"Mark is knowledgeable about mice, inspected our whole house and treated promptly. He will be back for a two week inspection. Friendly, answered all of our questions. Explained in detail how the product worked and what to expect. He was also cautious of our two small dogs, using product in safe areas only. Price is extremely fair with a guarantee and we were not pressured into a service contract."
"Professional, courteous, knowledgeable. Mark was way more than I expected!! So very fortunate that he came the same day! Explained everything over the phone, in person and patient enough to answer all my questions & concerns without talking down to me. Would definitely recommend. Price was excellent for the service"
"Mark called right away and we were able to make an appointment. He did a thorough inspection of the house and asked many questions. Mark explained everything. I also asked about his training and certification. He spent several minutes describing his education and State requirements. I would definitely hire him again."
"Immediate response! Much appreciated. Mark came out right away and had a tremendous knowledge of his business. I feel very comfortable knowing he will be able to solve our problem."
"Got serious when the hornets showed up in the house, from nest under windowsill. Mark came next day, did a great, thorough job, including education, and instructions for future - and very reasonably priced. He really seems to care about the quality of his work. Glad to have found him."
"I called Mark in a panic at 6:30 on a Saturday night about a hornet nest I had disturbed that was blocking access to my basement. He very kindly gave me some information about what I was probably dealing with (whether it was safe to approach, etc) over the phone, then made time within a few hours to come take care of the nest. Within half an hour of arriving, he had expertly killed and packed up the nest, checked my basement for any stragglers, and taken the time to explain to me what to expect in the next few days post-extermination (as well as spending a few extra minutes he didn't need to spend satisfying my curiosity about how to tell a hornet from a yellowjacket from a bee!). I had expected to pay a premium for Saturday night service, and it would have been worth it, so I was shocked when Mark told me that since it had turned out to be a simple job, there would be no surcharge at all. The price I ended up paying was absolutely fantastic, beyond worth it for the service I received. The card Mark gave me says "We beat the big guys!" on it, and it is absolutely right!"